Frequently Asked Questions
Everything you need to know about shopping with PawsnHeart
What materials are used in PawsnHeart apparel?
We prioritize comfort and durability, using premium organic cotton blends and high-quality synthetic fibers that are both pet-friendly and stylish for owners.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How do I find the right size for my pet?
Please refer to our comprehensive Size Guide located on each product page. We recommend measuring your pet's chest and neck circumference for the most accurate fit.
Are your products ethically manufactured?
Yes, PawsnHeart is committed to ethical fashion. We work exclusively with certified factories that ensure fair wages and safe working conditions for all employees.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.