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Returns & Exchanges
At PawsnHeart, we want you and your furry friend to love your new look. If you are not completely satisfied, we offer 30-day returns on all unworn fashion items in their original packaging.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Securely pack the items in their original condition and attach the pre-paid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind.
4
Receive Your Refund
Once our team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing